Advent Health Group, P.C
We have been committed to providing compassionate, patient centered and quality care since 1999.
Internal Medicine Services
Internal medicine focuses on adult care, offering diagnosis, treatment, and prevention of complex conditions
Wellness/Weight Loss
We accept all health cards and cash payments with discounted rates for prompt, expert care.
Qualified Providers
Experience expert care with our qualified doctors, dedicated to your health with a patient-first approach.
English, Spanish, Tagalog
We speak English, Spanish, and Tagalog, ensuring prompt care when you need it most.
Payment
We accept all health cards and cash payments with discounted rates for prompt, expert care.
Our Mision
We are a group of academically oriented internal medicine specialists for adults. Our services include prevention and early detection of illness, management of chronic health problems and treatment of serious illness. We encourage our patients to participate actively in the decisions surrounding their health. We consider ourselves health care guides who have the responsibility to assist you in pursuit of continued good health.
Our Mission is to provide exemplary preventative care with comprehensive medical evaluations. Our Board certified providers are dedicated to addressing your health care needs and providing solutions to acute and chronic problems.
Services
We provide expert internal medicine services, including prevention, chronic care, and serious illness treatment.
Our team guides you toward sustained good health with comprehensive,
patient-centered care.
Primary Acute
Chronic Disease Management
Preventive Health Care
DOT & CDL Physicals
Skin conditions, Rashes
Bladder & Urinary Tract Infections (UTI)
Our Providers
Covid Policy
Advent Health Group, P.C.
Screening for Coronavirus during Patient Appointment Scheduling and Visits.
The spread of the coronavirus (COVID-19) has caught all of our attention. Our practice is doing everything possible to keep our employees and you, our patients, safe while delivering the best patient care possible. We are monitoring and following all guidance from the Centers for Disease Control (CDC), including extra steps necessary to reduce the threat of COVID-19 exposure to patients and employees. This includes more aggressive and vigorous disinfection of patient areas as well as limiting exposure of high-risk and well patients from those who are symptomatic. While our office hours remain the same, we also offer telemedicine if you are not able to come in.
Please inform our staff of the following.
- Symptoms of COVID-19? – fever, chills, SOB, CP, cold-like symptoms, GI
symptoms, loss of taste, or sense of smell in the last 2 weeks? - Exposure: Have you been around anyone who has tested positive, or the results are
pending last month? - Have you been tested for COVID-19, and when?
- Have you been to the urgent care or ER in the last 2 weeks?
Most patients who are experiencing the symptoms listed below will be required to secure a negative COVID test before coming into the office.
Maria Natividad, MD, FNP and Team
Prescription Refill Policy
- No prescription refills on Fridays, Saturdays, Sundays, or after hours. Please plan ahead.
- We require 48 HOURS (minimum) to process prescriptions, renewals, and/or pick-up requests.
- The patient is responsible for knowing when medications will need to be refilled.
- Prescriptions WILL NOT be filled for unauthorized “walk-in” patients. Must phone ahead.
- Non-controlled, non-narcotic prescriptions may require a follow-up appointment every 3-6 months.
- Controlled substances/narcotic prescriptions require a follow-up appointment every 30-90 days.
- New symptoms and/or events require an office appointment. The provider CANNOT diagnose via phone.
- Medications are for the prescribed individual’s use only. It is illegal to “share” your medicines.
In summary, we will send prescriptions electronically within three business days and we will prepare written prescriptions within four business days. Please notify us if you need a more urgent refill. We require office visits at least every six months to refill your prescriptions. We encourage you to bring your prescriptions bottles to your office visits and to request refills at your office visits. Reviewing your prescriptions in detail at office visits ensures accuracy and high quality medical care.
Controlled Substance Policy
- No prescription refills on Fridays, Saturdays, Sundays, or after hours. Please plan ahead.
- We require 48 HOURS (minimum) to process prescriptions, renewals, and/or pick-up requests.
- The patient is responsible for knowing when medications will need to be refilled.
- Prescriptions WILL NOT be filled for unauthorized “walk-in” patients. Must phone ahead.
- Non-controlled, non-narcotic prescriptions may require a follow-up appointment every 3-6 months.
- Controlled substances/narcotic prescriptions require a follow-up appointment every 30-90 days.
- New symptoms and/or events require an office appointment. The provider CANNOT diagnose via phone.
- Medications are for the prescribed individual’s use only. It is illegal to “share” your medicines.
In summary, we will send prescriptions electronically within three business days and we will prepare written prescriptions within four business days. Please notify us if you need a more urgent refill. We require office visits at least every six months to refill your prescriptions. We encourage you to bring your prescriptions bottles to your office visits and to request refills at your office visits. Reviewing your prescriptions in detail at office visits ensures accuracy and high quality medical care.
DOT & CDL Physicals
We offer Department of Transportation (DOT) Medical Examinations at our offices. Our provider is a Certified Medical Examiner. DOT medical examiners are specially trained to understand the regulations and prevent drivers from being inappropriately disqualified.
What are DOT physicals?
Driving a commercial motor vehicle means long, hard hours on the road. The Federal Motor Carrier Safety Administration (FMCSA) has updated the Department of Transportation (DOT) regulations to better reflect the physical demands drivers face and to help them be safer on the job. Federal law requires that drivers of commercial motor vehicles (DMVs) receive regular physical examinations, which are defined as the “Department of Transportation Medical Examinations,” also known as DOT physicals. The DOT physical detects physical, mental, and emotional issues that can affect a driver’s ability to safely drive a commercial vehicle.
The physical exam will include:
Past or recent illnesses and injuries (including head and brain injuries)
Vision acuity
Hearing disorders
Heart disorders
High blood pressure
Muscular weakness or disease
Diabetes
Digestion
Respiratory problems
Lung, kidney, liver, and nervous system health
Unfortunately, health insurances do not cover the DOT physicals. We charge a flat fee of $135.00 (including labs), to be paid at the time of service.
Please remember, at the time of your appointment to bring the needed form(s), driver’s license, previous certificate (if recent) and payment at time of service.
Laboratory and Radiology Results Policy
Laboratory and radiology results require an average of 5-10 days to be received in our office. The physicians personally review ALL results in the context of your personal medical record. Recommendations are then made based upon the provider’s assessment. Our office policy is to notify patients of normal results by patient portal if you are registered. Otherwise, for normal results, “No news is good news!”. Our office will only call patients with abnormal results. Please ask our staff how to register for the portal.
If you are called and asked to make an appointment regarding your abnormal results, please keep in mind that the provider wants to discuss those results with you in person. The staff member calling you may have limited information regarding your results. However, in the event that your abnormal results are simple in nature, you will be called by the nurse with the provider’s recommendations. Please feel free to make a follow up appointment at any time if you wish to discuss your plan of care in detail with your provider.
It is of the utmost importance to our providers that your results be communicated to you in a timely fashion. If it has been more than three weeks since your lab or study was performed, and you have yet to receive your results, please contact our office. Otherwise, due to the large volume of labs that our office processes, we ask that you not call our office requesting those results any sooner than three weeks.
No Show/Late Arrival Policy
Late Arrival Policy:
Patients are asked to arrive at their appointments before their scheduled appointment time. New patients are to arrive 30 minutes before their scheduled appointment time. Established patients are to arrive 15 minutes before their scheduled appointment time. This allows enough time for the registration process to be completed before the actual appointment time.
We acknowledge that there will be times when running late can be unforeseen. We will address each case according to the schedule and severity of the illness. Our team will try their best to accommodate you. Unfortunately, there may be times when we have to reschedule you. This process will ensure that patients do arrive on time and are seen in a timely manner.
No Show/Cancellation Policy:
A “No Show” is a patient who fails to appear for a scheduled appointment without providing a 24 hour cancellation notice. Further, a rescheduled appointment that is less than the 24 hour cancellation notice is still considered a cancellation and is treated as such. There is a $50 charge for all No Show visits.
To assist the patient in keeping appointments, Patient Service Representatives (PSRs-robo call) initiate a reminder telephone call 48 hours before the patient’s scheduled appointment. During the reminder call the patient is offered the opportunity to either confirm or reschedule the appointment. All reminder calls are documented in the patient’s electronic health record (EHR). Following the reminder call (or appointment confirmation), the patient is responsible for cancelling or rescheduling the appointment no less than 24 hours before the scheduled appointment.
If the PSRs are unable to directly contact the patient, the PSRs leave a voice message indicating the date, location and time of the patient’s appointment. It is the responsibility of the patient receiving the voicemail to confirm, cancel or reschedule 24 hours before the scheduled appointment. All reminder calls are documented in the patient’s electronic health record (EHR). If the patient’s phone is “out of service” or not receiving calls, the patient is still responsible for keeping the scheduled appointment.
All patients will have no more than three (3) no show appointments and/or cancelled appointments.
All patients who have three (3) no show appointments and/or cancellations will no longer be permitted to schedule appointments with AHG and will only be seen on a walk-in basis.
No Show/Late Arrival Policy
Late Arrival Policy:
Patients are asked to arrive to their appointments before their scheduled appointment time. New patients are to arrive 30 minutes before their scheduled appointment time. Established patients are to arrive 15 minutes before their scheduled appointment time. This allows enough time for the registration process to be completed before the actual appointment time.
A grace period of 15 minutes will be permitted for unforeseen delays a patient may encounter while travelling to the clinic location for their appointment. If a patient arrives more than 15 minutes late for their appointment, the patient will be given the option of either being seen that day as a walk-in, if the schedule permits, or rescheduled for a later date. This process will ensure patients that do arrive on time are seen in a timely manner.
No Show/Cancellation Policy:
A “No Show” is a patient who fails to appear for a scheduled appointment without providing a 24 hour cancellation notice. Further, a rescheduled appointment that is less than the 24 hour cancellation notice is still considered a cancellation and is treated as such. There is a $50 charge for all No Show visits.
To assist the patient in keeping appointments, Patient Service Representatives (PSRs-robo call) initiate a reminder telephone call 48 hours before the patient’s scheduled appointment. During the reminder call the patient is offered the opportunity to either confirm or reschedule the appointment. All reminder calls are documented in the patient’s electronic health record (EHR). Following the reminder call (or appointment confirmation), the patient is responsible for cancelling or rescheduling the appointment no less than 24 hours before the scheduled appointment.
If the PSRs are unable to directly contact the patient, the PSRs leave a voice message indicating the date, location and time of the patient’s appointment. It is the responsibility of the patient receiving the voicemail to confirm, cancel or reschedule 24 hours before the scheduled appointment. All reminder calls are documented in the patient’s electronic health record (EHR). If the patient’s phone is “out of service” or not receiving calls, the patient is still responsible for keeping the scheduled appointment.
All patients will have no more than three (3) no show appointments and/or cancelled appointments.
All patients who have three (3) no show appointments and/or cancellations will no longer be permitted to schedule appointments with AHG and will only be seen on a walk-in basis.
What Patients Say
Where To Find Us
Advent Health Group, P.C.
- 5275 Langston Blvd, Suite 302 Arlington, VA 22207
- (703) 527-0333
- Advent5275@adventhealthgroup.com